by Gerard Reeder, CEO
In order to increase hospital-physician patient referrals and patient retention in a highly competitive local market, health systems need to connect all their physicians via a standards enabled health information exchange with a provider portal. The provider portal one of the critical end-user applications in a health information exchange system. It allows physicians and their staff to send and receive records from any connected system. It has interfaces for finding patients in connected systems and document viewers to view data. Provider portal can be used on smart phones, tablets, or any web enabled PC.
Increase Patient Referrals from Government
Our connection to the NwHIN Exchange allows you to share records with government health agencies including the VA and DOD. This can provide a significant source of referral business right now, as DOD and VA are spending significantly on health care due to recent world military operations. Having access to electronic records is critical to serving veterans and VA has an advanced medical record that can be viewed in our Provider Portal.
Increase physician and patient loyalty
By offering your physician’s access to a hospital’s patient data, health information exchange improves continuity in transitions of care. Physicians can also share their records back to the hospital which keeps patient records enabling accountable care organizations. It also keeps providers in both settings “in the know” about what each is doing which results in better care coordination between providers and better patient outcomes. These advanced health care functions make the information gathering and analysis easier for physicians and their staff. This time savings makes providers want to work in connected settings where patient data is at their fingertips. It also attracts top providers who are mastering the art of electronic data and applications in their practices.
Increase referrals from other hospitals
Hospitals often refer patients who present with health care issues beyond their capabilities. They often refer to other hospitals for rehabilitation. HIE enables you to network with these smaller hospitals so that records flow easier in these transitions.